Return Policy

RETURN POLICY

Please note that refunds are not allowed. Returned items will be given an in-store credit only, NO EXCEPTIONS. If you are not satisfied with your purchase simply email torirockstaroriginal@gmail.com with your order number and name. The return authorization is valid for 10 business days, please process immediately. Upon receiving the package we will process the order; no items will be shipped to out unless a returned package has been received. Return shipping costs are the responsibility of the customer Items may not be returned in stores.

Returns must be in original selling condition, we reserve the right to refuse a return or exchange if the items are damaged. When sending the package for a return or exchange the original invoice should be included in the package as well. For shipping information please contact jay@mackeenjeans.com 

Please make sure that all shipped items are trackable, we will not issue returns or exchanges for items we have not received. Returns must be sent back within 14 days and in perfect original sale condition, unworn. Tags must not be broken.